macOS Architecture and Support

Mac computers are getting more and more popular everywhere we look – among the business crowd, in schools, and at home. It is quite common, however, that the users cannot really play on the platform's strengths. They know it only organically – learning macOS Sonoma capabilities as they go and try to do everyday tasks. This training has been designed to change that and prepare attendees to solve any problems that may arise. At the same time, while presenting the technical aspects, the course focuses on the larger picture, describing how and why things have been designed in a given way. This is the kind of expertise that is really lacking and not being offered by other courses available on the market.

Objectives

Becoming familiar with macOS built-in set of tools
Understanding macOS security and privacy architecture
Internalizing not only procedures and key combinations (shortcuts) but also understanding macOS design principles and things work the way they do
Recognizing newly-introduced features and the way they fit into the general macOS design, and supplement other technologies

Audience

IT professionals
Technicians
Help desk specialists
Advanced users
Mac aficionados

Prerequisites

None

Course outline

macOS Basics

User Interface Intro
OS Startup
Security
Service Modes

Architecture

Upgrade, Update and Reinstall Procedures
Configuration
Command Line Basics
macOS Recovery

Managing User Data

User Accounts
Manual Data Migration
Security and Privacy
Keychain

Storage

File Systems
Data Encryption
Permissions and Sharing
File Metadata and Other Resources

Data Management

Managing System Resources
Time Machine

Apps and processes

Installing Apps
Working with Documents
Troubleshooting Apps

Networking

Configuring the Connection
Diagnosing Problems
AirDrop and AirPlay
Sharing

Hardware

Printers, Scanners and Other Peripherals
System Startup and Drivers

Pricing

EUR 1500 (incl. VAT)